Thank you data recovery quote | Kroll Ontrack

Thank You

We have received your data recovery help and service quote request.

Quick and informed decisions you make now can often minimise further damage and increase the chances of a full and successful data recovery. As a first step turn off your device and stop using it.

What’s Next?

You will receive an email from us momentarily containing your service order number. During normal business hours, a data recovery specialist will call you as soon as possible (8 AM-5 PM EST, Monday-Friday) After business hours, you will be contacted the following business morning.

Our free evaluation is provided in two stages. First, we will provide a pre-service evaluation to help you make an informed decision about your data recovery needs.

  • Assess your data loss and advice on how to prevent further data loss
  • Provide a data recovery service method and service level options
  • Advise on next steps to take
  • Provide documentation and posting instructions

In the next step you can ship your media for a Free In-Lab Media Evaluation.

Our Data Recovery Evaluation Team will:

  • Evaluate the nature and severity of the data failure of your media in our lab
  • Verify the level of recovery required
  • Propose recovery options with a fixed pricing quotation

If you require immediate, emergency data recovery assistance, please call 1800 872 259 or +61 7 3255 1199.

Thank you!

Your Ontrack Data Recovery Service Team